Support

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Our Commitment
RBW Technologies is committed to providing the necessary resources that ensure your success. To honor this commitment, we have created our Support and adopted our Principles.

• 24 hours a day / 7 days a week / 365 days a year accessibility
• Prompt, appropriate response times
• Honest, direct answers to all questions

Definition of Support
The following areas are covered in our Support:

• IP requests
• Reverse DNS
• DNS delegation
• Free hardware upgrade installs
• All issues related to the network and data center
• Most issues not requiring custom programming